Do I need a referral?
No, you do not need a referral to book an appointment with us.
Do you have an agreement with HELFO?
No, we have no agreement with HELFO. You pay according to our price list.
Do you accept patients with treatment insurance?
Yes. We accept patients with treatment insurance through Vertikal Helse (If), Fremtind (Sparebank 1 and DNB), Falck (Eika, Protector and Codan), Gjensidige and Storebrand (Ergo). Get approval from your insurer as early as possible, preferably before your first appointment.
How do I book an appointment?
Use the «Book an appointment» button to book online, or call or email Heidi or Sylvi.
How do I cancel an appointment?
Appointments must be cancelled on a weekday (Monday to Friday), no later than 24 hours in advance. Late cancellations are charged for the time booked, at the physiotherapy rate.
What are your opening hours?
We are open Monday, Wednesday and Friday 08:00–16:00, and Tuesday and Thursday 08:00–18:00. We are closed on Saturday and Sunday.
Where are you, and where do I park?
We are in Fornebuporten Helsehus, John Strandruds vei 14, 1360 Fornebu, right next to Telenor Arena. Park in the spaces signed «kunder av Helsehuset». No ticket needed.
What should I bring to a bike fit?
A clean bike, cycling clothes, cycling shoes and a small towel. Check that the bolts are in order and that the seat post can be loosened.
Can I get a bike fit before buying a bike?
Yes. We use our fitting jig and find out which bike frames suit you.
Can I test on a treadmill or a bike?
Yes, both the VO2 max test and the lactate test can be done on a treadmill or a bike.
How long does an appointment take?
The first physiotherapy consultation lasts 45 minutes. A bike fit takes 2.5 hours. A lactate test and a VO2 max test take 1 hour each, and both tests together take 90 minutes.